Tuesday, November 21, 2017
   
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Appointments

A computerised appointment system is operated at both surgeries. For urgent problem, emergency appointments are allocated, although a doctor may need to speak to you first to assess the urgency.

If you are unable to attend, or no longer require your appointment, please contact the surgery as soon as possible to enable your appointment to be allocated to another patient. This is crucial to enable us to keep waiting times down to acceptable levels.

If you are unsure of whether you need an appointment, or have a query concerning your treatment, please feel free to call the surgery. If you leave your name, your telephone number a brief message the clinical staffs (doctors, practise nurse or specialist nurse) will call you back at the first opportunity.

 EXTENDED HOURS

We offer a late session on a Tuesday evening from 6.30-7.30pm at our branch surgery with a Gp and a Thursday evening at Kennet Surgery where appointments are available with a practice Nurse from 6.30-7.30pm. We also offer Saturday morning appointments on the first Saturday of every month at the Kennet Surgery.

Please note we have recently combined our extended hours access service with Pembroke surgery (31 Alexandra road) and Westwood road surgery. This now enables patients to have access to appointments with 3 Saturday morning sessions a month as well as an increase in evening sessions.

PATIENT ACCESS

Did you know you can now book and cancel your appointments online in the comfort of your own home or direct from your smart phone. Please ask at reception for further details and a registration form.

Appointment request flow chart 

Main Surgery - Appointment Timings

Day Timings
Monday 9.00am - 12.00pm & 3.30pm - 5.30pm
Tuesday 9.00am - 12.00pm & 4.00pm - 6.00pm
Wednesday 9.30am - 13.30pm
Thursday 9.00am - 12.00pm & 4.00pm - 6.00pm
Thrusday 6.30pm - 7.30pm(Extended Surgery) with our nurse
Friday 9.00am - 12.00pm & 4.00pm - 6.00pm
Saturday 9.00am - 13.00pm (1st Saturday of the month)
Sunday Closed

 

 

 

 

 

 

 

Reception Timings: Monday - Friday : 8.00am - 6.30pm

For Appointments & Enquires - call 0118 966 6696
Fax: 0118 926 3230

 

Branch Surgery - Appointment Timings

Day Timings
Monday 9.00am - 11.30am & 4.30pm - 6.00pm
Tuesday 8.30am - 11.00am & 4.30pm - 6.00pm & Extended Hours 6.30pm - 7.30pm
Wednesday 8.30am - 11.00am
Thursday 8.30am - 11.00am (Book on the Day)
Friday 8.30am - 11.00am & 4.30pm - 6.00pm
Saturday Closed
Sunday Closed

 

 

 

 

 

 

 

 

Reception Timings: Monday - Friday : 8.00am -12.30pm                                                                    Monday : 4pm - 8pm  Tuesday : 4pm - 6.30pm & Friday  4pm - 6.30pm

For Appointments & Enquires - call 0118 975 5788
Fax:  0118 987 4411

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